Paradigm Shift's faculty consists of Learning & Development Specialists well versed in behavioral and people skills.
| Our Solution Architects work with you, understanding your learning & development needs. We coordinate with your management team to chart out customized training plans and in effect, function as an extension of you! |
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As a trainer, Dr. Jeremy Sunderraj can motivate and touch people’s lives leading them to change perspectives and behaviors. His strength lies in being able to establish and build relationships with varied audiences, right from students to senior management, switching roles between trainer, facilitator, coach and mentor.
Jeremy has been organizing workshops in Leadership, Economic Empowerment, Strategizing and Planning for corporates, educational institutions, social service groups and youth organizations. He is a director in many organizations across India.
Jeremy brings over 32 years experience in Consulting, Counseling, Mentoring and Training. Jeremy has been trained in UK and Malaysia, and has delivered programs internationally.
Corporates Dr. Jeremy has trained include-
- Wipro
- Hyundai
- Vodafone
- Addison
- Everonn
- Mepco
- Citibank
- Elsevier
- Care India
Jeremy has also trained students and the faculties in some of the leading colleges like, Venkateshwara College of Engineering, Ethiraj College, IIT Madras and Vellore Institute of Technology.
His passion for training is evident in the reviews he receives in every program. Some of the program Dr. Jeremy delivers includes-
- Interviewing Intelligence
- Negotiation
- Leadership Enhancement
- Time/Stress Management
- Team Building
- Conflict Management
- Emotional Intelligence
- Performance Management
- Change Management
- Motivation
- SWOT
- Personality Development
- Coaching and Mentoring
- Tapping hidden potential
- Train the Trainer workshops
Educational Background:
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He has also attended various training programs such as:
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Work Experience:
Raman has worked in sales and marketing in various multi-national companies such
as:
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He has conducted various training programs in:
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Bhavani is a creative, articulate, goal-oriented achiever with excellent organizational, analytical & interpersonal skills; and her 20 years of multi-disciplinary work experience in NGO and Corporate, enables holistic and effective planning & execution of a multitude of programs.
Education
| Year | Cource | Name of Institute |
| 1982 | PG Diploma in Public Relations | Institute of Public Relations and Management, Madras (Affiliated to the Public Relations Society of India (PRSI) |
| 1976 | Bachelor of Arts Degree-Psychology | Madras University |
| 1972 | Indian School Leaving Certificate | St. Columbans High School, Madras |
Other Qualifications
| Year | Cource | Name of Institute |
| 1991 | Certificate Course in Personnel Management | Narsee Monjee Institute of Management, Bombay |
| 1989 | One-Year Post Graduate Course in Visual Communication | Loyola College, Madras |
| 1988 | Professional Diplomacy | Bandaranaike Centre for International Studies, Colombo, Sri Lanka |
| 1986 | One-Year Certificate Course in World Problems | Graduate School of World Problems, Sri Lanka In association with Graduate School of World Problems (now GSIS), Colorado, USA |
| 1983 | Counselling, Sumithrayo, Sri Lanka, a branch of The Samaritans, UK |
Work Experience
Training:
| 2003-2007 | Training and Coaching Senior Trainer, Winspire Language World, Chennai Freelance with Paradigm-Shift Outsourcing Solutions, Chennai |
| 2007 | Principal Consultant (L&D) Paradigm Shift, Chennai-. taking care of content overview, training quality and delivery across India |
November 2007 - March 2008 |
Head, Asthtva, Women’s Training Division of Paradigm Shift Responsible for content and training of women specific subjects. |
Currently Freelance Trainer and Visiting Faculty for B-schools
Partial List Of Modules Handled:
- Accent Neutralization
- Spoken English
- Written and Spoken Business Communication
- Call monitoring and coaching
- Business Etiquette
- Cross Culture Training
- Work Life Balance
- Presentation Skills
- New Recruits Induction programs
- Personality and Assertiveness
- Sexual Harassment in the Work Place
- PI & GD skills
- Client Interface
- Client Servicing Skills
- Conflict Resolution
- Negotiation Skills
- Leadership Development
- Personal Effectiveness
- Train the Trainer Programs
Partial List Of Companies Handled:
- TCS
- HCL
- Congruent
- Office Tiger
- Saksoft
- Convansys
- E-serve
- Maples ESM
- Scope International
- Blue Dart
- Wipro
- Cognizant Technologies
- ABN-Amro Bank BPO
- Igate
- ITC
- Syntel
- BHEL
- Tesco
- Shriram EPC
Personal Details
| Date of Birth | 11 June 1956 |
| Husband’s name | (Late) Raman Janakiram |
| No. of Children | 4 |
| Passport details | Valid Indian passport No F 5806140 (Chennai) |
| Mailing Address | 4, Century Court 8, Kasturirangan Road,2nd Street Chennai 600086 |
| bhavani_janakiram@yahoo.com | |
| Mobile | 09382840886 |
Alick is a dynamic, result-oriented individual with over 14 years of training experience. His background in Information Technology, Commerce & Human Behavior Studies helps him in understanding client requirements with respect to ROI on investments in training and development.
His trainings on Six Sigma (Greenbelt) & LEAN have made him focus on quantifiable quality delivery methodologies that are highly effective and sustainable. His international exposure in United Kingdom, Europe & Suadi Arabia has helped in creating customized content for training delivery that is highly practical and applicable. He has represented India in various international forums.
He has received several train the trainer certifications and has been awarded as one of the Top Ten trainers for GE in 2006. He has been recognized for his contribution to client servicing training excellence by McGraw Hill Group & Wipro Technologies.
Alick’s experience in multi sensory teaching and training lend a unique flavor to the experience in the programs he delivers:
- Team Building / Synergy
- Outbound Boot Camp & Team Activity Training
- Communication skills
- Interpersonal skills
- Time Management
- Problem Solving and Decision Making
- Advanced Presentation Skills – Managers
- Stress Management
- Conflict Management
- Negotiation Skills
- Effective Client Servicing Skills
- Executive Communication Skills
A few of the clients that Alick is working with include
- Wipro Technologies
- GE & GENPACT
- GVK Bio
- CTS
- Amazon
- Nissan & Vauxhall Motors
- Sprint Global
- AT&T
Smita has more than 20 years of rich experience in education with 8 years in Corporate Training Design and Delivery. She has had extensive training exposure in Communication Skills, Business Writing, Business English, Express - Oral & Written, Accent Neutralization, American Voice and Accent, American Culture, Language, Customer Service and Telemarketing.
Smita has undergone Trainer Certification and Development Program at AOL. She is a certified trainer from NIIT. Her certifications include
- Proficiency in English Language
- Foundation in IT Enabled Services
- Orientation Program in ITES
- Certificate in Customer Services
- Faculty Selection
- Master Training of Trainers
Smita has delivered language, voice and accent learning interventions for The Mindbank (now called Evolv Services), Viteos, Air Sahara, iGate, EXL Services, ICICI One Source, Intelenet Services, vCustomer Services, America Online, Spectramind, NIIT Smart Serve, Hughes Software Systems and Language training at various centers of NIIT. She has a diverse training portfolio and has trained call center agents, newspersons, airline staff, banking personnel and paralegals.
Since July 2007, Smita has been working as a Consultant trainer with several companies, some of which are Sapient, Aditi Technologies Pvt. Ltd., Siemens, Wipro Infotech, EDS, Mphasis, Deutsch Bank and Sasken Technologies.
Besides her expertise in delivery, Smita is also a specialist in learning design and program creation. She has developed and designed programs on Accent Neutralization, American Voice and Accent training, Speech Clarity, Communication Skills, Life Skills, Business Communication, Business English, Language Help, Customer Service, Effective Client Interaction, Conflict Management, Problem Solving and Decision Making and Managing Escalations. Exposure to other critical facets of on-the-job training include Call Monitoring/ Call Barging of agents, conducting Training Need Analysis of new hires and tenured agents, planning and conducting Client-Specific Refresher Trainings, Recruitment, Product Specific Trainings.
Smita has a Masters degree in Child Development and a Bachelors degree in Education (B.Ed) from Annamalai University.
Has worked as the National Human Resources Manager with AFL (the Organization who pioneered International Logistics movement in India through associating with lead brands like DHL) and over the last one and half years has formed VR Yes Associate, rendering Management / HR consulting and Training Services to corporates.
Has a very natural and intuitive style of establishing rapport and understanding the trainees which is "key" for successful training activities.
TRAININGS UNDERGONE
- During times of working with DHL, certified by them as a TRAINER for various levels, including senior management.
- Trained by DHL's Management Development Center at Singapore on Concepts and Principles of Management.
- OPQ - Occupational Personality Quotient's certified professional. This is given by SHL Corporation Hong Kong who owns the brand OPQ and who issues this certificate after rigorous training. This is for assessing people's suitability for various positions in Organizations.
- Undergone various trainings as a constant self skills development initiative at prestigious Management Schools like Management Development Center, Gorgon, Delhi; Administrative Staff College of India Hyderabad etc, all specifically on areas of Human Resources Development and Trainings.
TRAINING ACTIVITIES AND TRAININGS GIVEN
- Developed a module on improving inter departmental cohesion and increasing collective performance named Foundation Development Programme and presented to annual DHL HR conference held at Kathmandu which was acclaimed as one of the bests in that category and adopted.
- Since last 15 years, must have trained more than 2500 persons in various functions like Sales, Customer Support, Back office Support Functions, Credit Recovery etc
- Since last one and half years, formed VR Yes Associate, a Management / HR consulting Services and Training and have been rendering services in areas of HR, specifically on Performance Management and Trainings.
CLIENTS CURRENTLY SERVICED
- KRUTHI COMPUTER SERVICES PVT LTD, Bangalore
- A 100 employees Organization representing big brands like HP, Autodesk. The services include Performance Management related which includes Trainings.
- AXON Network Solutions Private Limited, Bangalore.
- Involved in conducting periodic trainings for them on soft skills.
- Cargo Service Center India Private Limited, Mumbai
- Again a 100 + employees working PAN India, representing a lot of International Airlines in cargo space selling services. Engaged in Organization Behaviour and Organization Development initiatives.
- Associated with the above Organization who have reputed Organizations as their clientele for regular Training services delivery. Engagement on assignment basis.
Besides all the above, a regular volunteer as Trainer with NGO at Bangalore by name UNNATI who help through vocational trainings to economically down-trodden people. Also, a regular faculty for Rotary International on their Leadership Development initiatives amongst youth.
