Business Etiquette
A program that exposes participants to the basics of business etiquette and 'ways' to master it.
It cover
- Workplace expectations and acceptable behavior
- Appropriate business dress and grooming
- Verbal communication
- Telephone skills
- General professional behavior
Conference Calls
Conference calling is an integral part of business operations today. This module teaches how participants can make optimum use of the facility by knowing the Do's and Don'ts of conference calling.
This program covers:
- Telephone Etiquette
- Building Rapport - Taking the initiative
- Conference Call Etiquette
- Do's and Don'ts
- Presentations over the telephone
Making Presentations to your Team
Our program exposes participants to the skills required to deliver a presentation effectively.
Presentations have become an integral part of the corporate communication process. Making high impact presentations or speeches to an audience requires skill, professionalism and confidence.
Time Management
| A program that covers the essentials of effective time management, this developmental workshop will challenge delegates to take a close, honest look at how they spend Time - a most valuable resource. |  |
It helps participants
- Investigate methods of dealing with time problems
- Produce an action plan for use on return to their work place
- Derive quick and practical tips on how to get things done within a time frame - and thereby boost productivity
Be Creative
This program aims at allowing participants to expand their horizons and unleash their creative potential.
Creativity is the most visible yet elusive skill that separates the extraordinary from the rest of the pack. One of the most complex mental processes, it still remains to be one of the easiest to access by the mind. Creativity is sometimes lost in the years of learning and calcification of the mind.
Problem Solving
In every aspect of a human being's life, there are decisions that require intense focus and methodology to resolve an issue effectively.
This program allows you to identify what is critical and how to think quickly and effectively to arrive at an appropriate solution. It is filled with interactive role-plays and activities that bring about a practical learning experience - that is applicable in one's job role.
These workshops are varied and colorful interventions aimed at improving team functionality and internal team motivation. They may vary from Outbound Interventions to In-house Training Sessions. They include:
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